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Enterprise Application Support
Support for critical enterprise systems, users and business processes.
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ERP Support
Functional and technical support for enterprise resource planning platforms.
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DMS Support
Dealer management system support spanning operations, administration and integrations.
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Application Support
Incident resolution, troubleshooting, configuration and user assistance.
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Application Development
Custom business applications, portals, APIs and workflow solutions using C#, .NET and SharePoint.
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Remote Support
Specialist support delivered remotely for efficient access to technical expertise.
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Onsite Support
Resources placed at customer locations for hands-on operational and project support.
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Managed Support
Structured ongoing support with defined scope, ownership and service routines.
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Technical Resource Services
Specialist personnel supplied for short-term, long-term and project requirements.
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Reporting Development
Custom operational, management, financial and analytical reporting.
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Forms & Stationery Development
Business forms, print layouts, invoices, job cards and customer documents.
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Integration Services
Support for interfaces, data flows and cross-system operational dependencies.
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Project Support
Technical capability for system projects, workstreams and business change.
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Implementation Support
Application and business support throughout implementation lifecycles.
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UAT Support
Test planning, coordination, defect follow-up and business acceptance support.
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Go-Live Support
Cutover assistance, issue handling and launch readiness support.
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Hypercare Support
Focused post-go-live support for stabilization, triage and rapid issue resolution.